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Return Policy

WE ARE COMMITTED TO YOUR SATISFACTION FIRST AND FOREMOST, AND WE WANT TO HELP YOU HAVE THE BEST POSSIBLE SHOPPING EXPERIENCE. 

RETURN/EXCHANGE POLICY
20% RESTOCKING CHARGE ( OUT OF TOTAL PRICE) ON LAYAWAYS AND RETURNED MERCHANDISE. ALL SALES ARE FINAL, NO REFUND.

STORE CREDIT ONLY. NO REFUND OR EXCHANGE ON SPECIAL ORDER MERCHANDISE. NOT RESPONSIBLE FOR DAMAGE TO BUILDING OR FURNITURE IF REQUIRED TO DELIVER THROUGH NARROW DOOR OR PASSAGEWAY.

BEDDING AND LINENS ARE ALSO NON-REFUNDABLE AND CAN'T BE EXCHANGED.

DAMAGED & MISSING PARTS
THE FACTORIES AND ELSA'S HOUSE OF SLEEP INSPECT ALL PRODUCT BEFORE DELIVERY. PLEASE INSPECT AND NOTIFY US RIGHT AWAY IF SOMETHING ARRIVES FROM US THAT IS DAMAGED, OR IF PARTS ARE MISSING. REPLACEMENT PARTS AND/OR ITEMS ARE SUBJECT TO AVAILABILITY.

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